2.  How do I transfer my web site to NetHere if I registered my domain name through NetWork Solutions?

Whether you place an order by telephone or via our online order form, be sure to specify that you are requesting a transfer and NOT a new domain. 

If you registered your domain name through NetWork Solutions (InterNIC):

•  We will send a modification template to NetWork Solutions once your new account is activated.  At a minimum, we will have to change the domain servers from your old service provider to the NetHere Servers.
• You should keep your service with your present hosting company while waiting for NetWork Solutions to complete the transfer. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from the current site. 
• When NetWork Solutions receives the template, they will generate an acknowledgment request (Ack/Nak) and send it to the e-mail address of the current administrative contact of the domain. Once the administrative contact acknowledges the transfer, NetWork Solutions will update their records. 
• If the e-mail address of the contact for the domain is no longer current, you will need to prepare a fax request on company letterhead, as follows:
  1. Print the appropriate form which can be located at http://www.networksolutions.com/makechanges/forms.html.  
  2. Include company name, address and phone number in the header and a copy of a photo id in the lower corner.
  3. Reference the domain name and NIC tracking number (we will provide you with the tracking number).
  4. Fax this letter to 703-742-9552.

• As of June, 2000, NetWork Solutions has provided their customers with a web based system from which the customer can make changes to their domain name.  If you registered your domain name since then, simply go to http://www.networksolutions.com/makechanges/, enter your domain name, then enter your account number and password.  From there you will be taken to a screen where you can make changes to your domain.  Again, at a minimum, you will need to change the DNS servers from your old service provider to our DNS servers.

• Please let us know if you need any assistance or if you would like us to make these changes for you.  

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