We want you to feel good about your choice of NetHere for Internet access. We have designed our network to provide you with the best performance and service in the industry. NetHere is so confident in its products, support and service that we offer a 30-day satisfaction guarantee. If you are dissatisfied with our service for any reason and you have used the account for less than five hours, and it is less than 30 days since your sign-up, NetHere will give you a refund of your monthly fee. For all the details please see the terms outlined in the subscriber agreement. We understand that your satisfaction is important to the creation of a long relationship and as a result we go the extra mile for our customers.